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Terms, Policy and Conditions

 

ADMISSION POLICY

  • Choose your undergraduate or/and postgraduate Programme

    Find out more about our programmes. We recommend that you look closely at the programme key facts to make sure it is the programme that matches your career goals and future education achievement.

  • Reminders

    Entry requirements vary depending on if you are student profile. Please read about the entry requirements of the programme before submitting your application.

  • Complete the Application Form

    Your personal student advisor from the Recruitment Team can assist you in completing the corresponding Application Form online or offline. If submitting offline; you will need to collate all relevant documents and send them, along with your completed Application Form, to the admission department. Make sure you have all your supporting documents scanned. Admission documents required vary from course to course, so we strongly recommend that you check the programme entry requirements in advance.

  • Receive your results

    Upon receipt of the Application Form, all your documents will be submitted for consideration by the Academic Board. The Academic Board consists of senior academics at AAG/AAI and meets weekly to assess applicants’ eligibility for their chosen programme using the highest academic standards.

    After careful consideration you will receive one of the following offers:

    An unconditional offer. This usually comes as a Letter of Acceptance and means that you have successfully met all the requirements and have been accepted into your chosen programme. 

  • A conditional offer. This means that you have been accepted into the programme, on the condition that you fulfil whatever requirement may be left before you can proceed with your course.

 

REFUND AND POLICY

  • This Refund Policy applies to students who are in Full-time or Part-time attendance (ONLINE OR CLASSROOM). This policy provides essential information on tuition fee refunds. You should also ensure you complete the Change of Status form, sign and submit it, promptly.

  • Tuition fees will be refunded in the following instances: (1) Student withdrawal from the course (before 4 months to course start date = 70%). (2) Visa refusal (Full refund less administration fee)

  • Transfer of Tuition Fees: Transfer or downgrade from a qualification to a Diploma or Certificate qualification (Full fee paid transferable to the same student)

  • Tuition fees will not be refunded in the following instances: (1) The withdrawal of a unit or module does not of itself constitute grounds for a refund. Tuition fees typically cover the annual provision of teaching, academic support and other services in respect of 120 credits for undergraduate students (total number of credits taken by undergraduate students each academic year) and 180 credits for postgraduate taught students (total number of credits taken by postgraduate taught students each academic session). Whilst there may be occasions when students may not be able to access some modules, the total number of credits will remain unaffected and therefore no refund will apply. If you think you may be entitled to a tuition fee refund, please contact us.

  • How Refunds are Applied: (1) If fees were paid by Debit or Credit Card or a Direct Bank Transfer, the refund will be made to the same account. (2) The method of refund will be determined by the number of tuition fees paid and owed up to the point of application. Therefore, subject to individual circumstances, a refund can be: (3) A direct refund of tuition fees already paid, A reduction in the tuition fees due or A tuition fee debt reduction.

  • If you change your degree course, you submit your thesis earlier than anticipated or if there is any other kind of interruption to your studies, and you need to know how this Policy will affect you, please contact us.

TUITION FEE AND COST OF STUDY

  • Fees List and Course entry requirements

    Please contact us for updated fee list and course entry requirements.

PRIVACY POLICY FOR ASCENDING ABILITIES INSTITUTE (AAI LTD)

1. Introduction

Ascending Abilities Institute (AAI Ltd) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our institution, including through our website, applications, and educational services.

By engaging with our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1 Personal Identification Information

This includes your full name, date of birth, nationality, passport or ID details, contact information (email address, phone number), and residential address.

2.2 Academic Information

This includes educational history, qualifications, transcripts, enrollment records, course progress, and assessment outcomes.

2.3 Financial Information

This includes payment details, tuition records, and any financial aid or sponsorship information.

2.4 Technical Data

This includes IP address, browser type, device information, and usage data when accessing our online platforms.

2.5 Communication Data

This includes emails, messages, feedback, and any correspondence with the institution.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process applications and manage student enrollment

  • To deliver educational services and monitor academic progress

  • To communicate important updates, notices, and academic information

  • To comply with legal and regulatory requirements (e.g., immigration, accreditation bodies)

  • To process payments and maintain financial records

  • To improve our services, systems, and user experience

4. Legal Basis for Processing

We process your data based on:

  • Your consent

  • The necessity to fulfill a contract (e.g., student enrollment)

  • Compliance with legal obligations

  • Legitimate interests of the institution, provided your rights are not overridden

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

  • Government authorities (e.g., immigration or regulatory bodies)

  • Accreditation and examination bodies

  • Financial institutions for payment processing

  • Third-party service providers (e.g., IT systems, LMS platforms)

  • Legal authorities when required by law

All third parties are required to respect the security and confidentiality of your data.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Loss or theft

  • Alteration or misuse

Your data is stored securely and retained only for as long as necessary to fulfill its purpose or meet legal requirements.

7. Data Retention

We retain personal data:

  • For the duration of your relationship with the institution

  • As required by academic, legal, and regulatory obligations

  • For a reasonable period after completion of studies for record-keeping and verification purposes

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Withdraw consent at any time (where processing is based on consent)

  • Request data portability

Requests can be made by contacting the institution using the details below.

9. Cookies and Online Tracking

Our website may use cookies and similar technologies to:

  • Improve functionality and performance

  • Analyze user behavior

  • Enhance user experience

You can control cookie settings through your browser preferences.

10. Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or institutional practices. Any updates will be communicated through official channels.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: Ascending Abilities Institute (AAI Ltd)
Email: info@aai.ac.mu 
Phone: +230 2141917 
Address: Sam Building, 43 Mere Barthelemy Street Port Louis. 

Choosing Ascending Abilities Institute means accessing high-quality, tailored education focused on innovation, skill development, and real-world application. With expert instructors, diverse programs, and a supportive learning environment, the institute prioritizes personalized growth and career readiness, ensuring students are well-equipped for success in a dynamic, global job market.

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CAMPUS ADDRESS: Sam Building, 43 Mere Barthelemy Street, Port Louis, 11302, Republic of Mauritius

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admin@aai.ac.mu                                      faculty@aai.ac.mu                                                     financehr@aai.ac.mu                          info@aai.ac.mu

Contact Number(s):  +230 214 1917   /  +230 5839-6527

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